Wesley Yuhn of Tampa
Florida suggests those who have diabetes often buy medical supplies
throughout the month in order to handle their diabetes. These medical
supplies include their testing strips, and other staples that are
needed to manage the issues that they may have caused by the
diabetes. For DME companies who are providing these supplies one of
the way in which they can ensure that their business is thriving in
the economy is through the use of Diabetic Medical Supply Live Call
Transfers.
What
are Diabetic Medical Supply Live Call Transfers?
WesleyYuhn of Tampa Florida states when a person calls a business with the
desire to order more supplies or simply get advice on supplies, it is
helpful to have a call system in place that is going to help direct
the callers. For example, if a person needed a new product, they
could press 2 to talk to a sales associate. Likewise, if the person
simply needed advice on how to use a product then they could press 3
to talk to a specialist.
This
helps to avoid having the person on hold for long periods of times,
as you have a team to handle the calls that are incoming. In
addition, it ensures that the customer gets the one person that they
need, rather than having to tell their story to three different
people.
How
do Live Call Transfers Benefit Business?
Wesley
Yuhn of Tampa Florida further explains the idea of any business is to
make money, while also offering a quality product or service. For
those who use diabetic medical supply live call transfers in their
medical supply business, they could end up making more sales this
route, versus the sales that they make on their own. When customers
call in for a new product or for help in learning how to use it, the
employee on the phone has a great opportunity to up sell to the
customer.
In
fact, businesses who leverage live call transfers in order to
increase sales, often find that they are 35% more likely to make a
sale with these calls versus a customer walking in through the doors.
Wesley Yuhn of Tampa
Florida states this is due to several reasons, including:
-
The customer already interested in the product
-
If the customer has called, chances are they have done business with
the company before
-
Customers often think that the phone operator is being nice and
caring through offering the purchase of a better product, which does
help to lead to a sale
Making
Live Call Transfers Generate Sales
Businesses who deal
with the medical supply world, they must ensure that this technique
is going to generate sales. However, if they are unable to take
payment for the sale over the phone, chances are customers are not
going to buy.This is where Wesley Yuhn comes into play.
His
company is one that understands the business world and knows that
businesses need a safe and secure way to take payments, while also
ensuring that they get their money.
With
Wesley Yuhn & ACHDP LLC, a
business can take payments over the phone, ensuring that this money
is in their account in a timely manner. The company offers analytics
for the business to see just how they are doing. It is a complete
package that a company working with live call transfers cannot afford
to miss out on.
