From call centers to multi-channel call centers,
regardless of inbound, outbound or blended product offerings, call
centers and call center technology, including but not limited to
virtual cloud hosted solutions vs. server-side, telephony technology,
predictive dialer, power dialer, progressive dialer, ACD, IVER, CTI,
Multi-Channel, CRM, Cloud API, CRM integrations, data storage,
metrics, reporting, routing and compliance play a significant great
role towards bringing more customers or by serving as customer
service centers for several business verticals.
More and more companies see the value-added proposition
in cloud contact center software, something ACH Direct Processing dba
ACHDP offers it’s clients in addition to MCA (Merchant Cash Advance
Leads / Live Call Transfers) by leveraging its numerous relatiosnhips
with white label cloud contact software vendors. Further Wesley
Yuhn, Chief Sales Officer and Managing Partner with ACHDP,
has personally contributed millions of dollars in top line revenue to
the company’s bottom line from the use of such cloud contact center
software implementations, something he high recommends to any
company’s overall strategy.
From inbound, outbound, blended, multi-channel to
social, call center technology and call center operations play an
intricate role in any business strategy moving forward. Wesley Yuhn
has demonstrated this experience by having the foresight and business
acumen for becoming value-added reseller for several Cloud Contact
Center Software offerings. Further he has helped build and manage
several off-shore callc enter operations (500+ seats) while
supervising approximately
23 brick & mortar mortgage branch operations, 3500 loan officers
within 18 states, including a 40 seat call center and the execution
of corporate inbound marketing strategy. Currently he contributes
daily with the senior executive team at ACHDP
which is a fast growing payment processing company here in the US.
