Monday, October 20, 2014

Committing to Protocols for Inbound Marketing Leads

 

What happens in your company when a lead is presented to your sales production team?
Is there a consistent set of practices that every member of the team follows? Or are the rules too vague and left to the imagination of the individual team members? 
 
Organization Protocols to Match Marketing Strategies 
 
If you are paying an agency to develop marketing strategy, it must have been costing you a good deal of money. That said, you need those leads in order to please your shareholders and stakeholders with increasing bottom line. 
 
It’s important to establish protocols within your organization that compliments with the rest of your marketing strategy. To that end, your in-house practices are as much a part of your marketing scheme as the Inbound Radio ads and Click2Call mobile advertising that brings in potential customers to your door.

Curiously, WesleyYuhn, the medical marketing guru of the 21st Century, reminds us that protocols for handling leads are very similar to the techniques that are used to market products. 
 
Reaching the Right Audience
Techniques to collect diabetic medical leads begin with targeting the right audience for your product and streamlining the delivery method that your company is using. Pushing a lead to the right department requires the directing operator to be in the know of the interest level of the caller. Only then he will be able to direct it to the rep with the appropriate skill levels to handle the call. 
 
Reaching Out to Potential Customers 
 
Just as your enterprise reaches out to potential customers through Inbound Radio advertising and Social Media posts, your sales teams and customer service reps should also be reaching out to your current and potential customers through email responses, Facebook conversations and, twitter feeds. 
 
Your team leaders, department managers and administrative staff will also need to reach out to the medical community as well as interested patients with free webinars, video newsletters with updates and case study results from time to time, as part of your email marketing plan. 
 
Utilizing Enticements to Attract Leads

The “buy one get one free” advertising technique is still being used by many companies, only because it works; “Free” is the operative word in both getting customers to try your product, opening the door to customer loyalty. 
 
Don’t Forget a Call to Action

Just as much content fails to include a call to action, many sales people try to avoid asking for the order. It boggles the mind in both instances but asking someone to buy your product is a difficult proposition, even for the experienced sales person. 
 
You must always remember that the “rejection” part of sales helps you in overcoming the fear of failing the company. As the leader of your enterprise, you must think of awarding each department that increases their call to action requests with a team hat proclaiming their victory. 
 
Finally 
 
In a nutshell, you must follow the rules that you institute in your business. Who knows, maybe your employees will reward you with a victory hat of your own down the line.



Saturday, October 18, 2014

Manners and Modes for Pain Cream Lead Collection



As with all methods of collecting leads for any product, service or industry the manners chosen and the modes of implementing service can make the difference between great ROI or holding onto your business by a thread.
Manners are often also indicative of the attitude with which you approach every lead that is sent your way. You never know if that one rude contact who seems to be just another ‘looky-loo’ trying to steal your techniques or using you to gain ideas on how to market their own product turns out to be that dream client that every company is hoping to land.
The best lead generation team in the world can only direct qualified traffic your way. Implementing your best sales techniques to convert a lead into a buyer at some level is the responsibility of your staff and your guidelines,” commented WesleyYuhn of Media Oasis at a recent engagement.
Identify Your Audience 
 
When it comes to type of leads, you need to start by deciding if you are looking for individuals who are seeking to purchase the product or if you are seeking retail outlets to order the product by the case. For example, manufacturers may be seeking end-users as well as middlemen for their product.
While that seems so obvious, you’d be surprised how many marketing strategies put this at the middle or end of any discussion. 
 
Creating Content that Responds to Audience Needs
Inbound marketing is based on the premise that “Content is King” and while that may be true, you need to determine what your King’s purpose is going to be.
  • Pain cream leads at the manufacturing level may want to know more about the individual ingredients in the product, how each works separately and how they work together.
  • At the individual customer level, the greatest need is to know if there are case studies to indicate that the product has side effects when used in combination with other products or medications.
  • In order for the middle man to be effective, he/she needs to have access to information that is accurate and answers all the questions.
Aligning your content to meet those needs is imperative to establishing authority and trust. 
 
Channels for Lead Generation
For starters, affiliate marketing is one of the most successful modes in terms of collecting leads; it’s the initial financial investment to kick-starting an unknown brand of pain cream. This must be supported with other inbound marketing strategies--including an abundance of articles on websites, blog posts that inspire interaction, Facebook pages that starts conversations instead of offering lectures and videos to show how the product works. 
 
Another excellent mode of advertising pain creams to the general public is Pay per Call. The people that you can reach through this ad medium could include owners of pharmacies, small independent shops at the beach and people who would like to become an affiliate for your work when they know it works. 
 
Don’t Forget a Call to Action
It’s surprising how many content agencies ignore the importance of including some type of call to action; whether it’s a blatant “call for information” statement or a subtle reference to your company or product call to action could turn an interested customer into a sale